williamalake

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • October 5, 2015 at 3:24 pm in reply to: Can't update Theme Options #3701
    williamalake
    Participant

    Great help from the support team here, but this turned out to be a hosting issue.

    I asked my hosting company to reset the file and folder permissions back to the wordpress default, but that didn’t resolve the problem.

    They then whitelisted a ModSecurity rule which was blocking the options.php.

    Issue resolved.

    September 26, 2015 at 10:42 am in reply to: Can't update Theme Options #3661
    williamalake
    Participant

    Hi,

    Email sent, I did already try disabling the plugins.

    Thanks

    November 11, 2013 at 8:38 am in reply to: Float Left Not Working #1218
    williamalake
    Participant

    I found out that the headers are stopping it so I just removed the headers and it’s all good now.

    September 27, 2013 at 8:43 am in reply to: Author Bio #860
    williamalake
    Participant

    It’s OK. If it’s not a common problem I guess it’s nothing to worry about. I fixed it now.

    September 27, 2013 at 8:22 am in reply to: Author Bio #858
    williamalake
    Participant

    Yep, tried both of those things as a matter of course.

    Didn’t work. It works in other themes, just not this one.

    No problem, I deleted the original post and created it again and it works on new posts.

    It’s ok because I only had one post, but would have been a problem if I had 100 or more!

    September 27, 2013 at 7:18 am in reply to: Author Bio #856
    williamalake
    Participant

    The new test post has the author on it. But the posts that are already published do not, regardless of whether I change the author or not.

    September 27, 2013 at 7:02 am in reply to: Author Bio #854
    williamalake
    Participant

    OK.

    I created a new user profile and published a test post and the author appears.

    So how do I get the old posts to have the user that I assigned to it?

    Thanks

    September 27, 2013 at 5:47 am in reply to: Author Bio #852
    williamalake
    Participant

    One more thing, when I test the rich snippets with the google checking tool, it’s fine, it just doesn’t come up in the blog.

    September 27, 2013 at 5:44 am in reply to: Author Bio #851
    williamalake
    Participant

    Hi,

    Yes, I have 2 already. One admin and one author (both are me), the Biographical info is completed in both, but it still doesn’t appear.

    There is box under the post that looks like where the author bio should go, but there is nothing in it.

    Thanks

    Will

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Viewing 9 posts - 1 through 9 (of 9 total)