Cannot Customize Theme [Intranet]

[[email protected]]

This is an Intranet site so I cannot share url.

If I go to Appearance / Iconic One Pro / Customize I get a blank screen with not menu of choices on left. Same thing for Appearance / Customize. All I see is ‘You are customizing’ at top of left column.

Thanks.

[Themonic-Support]

This could be due to some plugin conflict/outdated plugins, to troubleshoot:

– Disable all plugins and check site after clearing local Internet browser cache (ctrl + shift + del in Chrome).

— If the customizer is now working then enable plugins one by one to find the issue causing plugin.

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