add media button not working in wordpress 4.0

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This topic contains 2 replies, has 2 voices, and was last updated by  songanh 9 years, 7 months ago.

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  • September 7, 2014 at 6:20 am #2715

    songanh
    Participant

    Currently, I am using Iconic One PRO v1.4 themes.I had updated wordpress 4.0 already, when I post, I click on Add media button not working.
    Please help me to repair this error.
    Thank you!

    September 7, 2014 at 10:01 am #2716

    Themonic-Support
    Keymaster

    On our installation Add media button is working fine in WordPress 4.0.

    To Troubleshoot:
    – Check after disabling all plugins
    – Switch to default theme and then check the Add media button, revert and check again, after this you will know if it’s a theme issue.

    September 12, 2014 at 1:17 am #2734

    songanh
    Participant

    I had did follow your tutorial. But not finish. When I deactivate all plugin, this button is action. When I activate all plugin again, it is not action. Maybe I forget some steps in your tutorial. Please help you clearly
    Thank you

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