Reply To: Cannot save Widget and Footer with HTML

Home › Forums › Iconic One Pro Support › Cannot save Widget and Footer with HTML › Reply To: Cannot save Widget and Footer with HTML

April 15, 2020 at 11:37 am #6012
Themonic-Support
Keymaster

Hi,

Please try the following:

Disable all plugins during setup, you can enable them after and make sure they are updated too along with WordPress.

1) Make sure you are using the latest version of theme, current latest v 2.9.9.2 released on March 13, 2020.

Download from https://themonic.com/member-login/

2) WordPress latest versions has changed some stuff. While we could previously use html in text widgets, it is no longer the case. You have to use the specific widget named “Custom HTML” provided by WordPress. If you have got old widgets you have to set them again.

3) If still unable to add html in customizer footer section after disabling plugins and updating theme then send us the HTML via email to [email protected] with link to this thread.