Plugin Formidable Form Pro

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This topic contains 3 replies, has 2 voices, and was last updated by  Themonic-Support 1 year, 7 months ago.

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  • Author
    Posts
  • #4210

    bluenor
    Participant

    Hello, i have problems with formidable form pro. I have problem only on site that have themonic themes in particular on select of hierarchical categories. The support of formidable form ask me to contact the support of theme.

    #4211

    Themonic-Support
    Keymaster

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    #4218

    bluenor
    Participant

    The problem is that when activated formidable form, whether pro or lite version of the graphics, especially in the sidebar becomes crooked. It ‘a clear conflict with the styles. If off the sile of formidable form the theme does not include the management of HTML select how they are managed by formidable form and appear to me only dots. I think that put you in touch with those who have made formidable form, if you want to solve the problem of conflict is a better idea. Replicate the problem on my site would have a devastating impact at imagines level for clients who will visit.

    #4219

    Themonic-Support
    Keymaster

    We tested https://wordpress.org/plugins/formidable/ on our test site and found no issues with the site display. We used formidable form on the sidebar text widget. Category archives widget was also working fine.

    We want information on how to replicate your issue on our test site which we require for troubleshooting and fixing the conflict if any.

    Also:
    - Disable all other plugins to check conflict with among other plugins.
    - Disable caching plugin during troubleshooting if installed.

    Please send email to support@themonic.com with screenshots of the issue and details on how to replicate your setup on our end.

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