Can't update Theme Options

Home › Forums › Iconic One Pro Support › Can't update Theme Options

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • September 25, 2015 at 5:13 pm #3658
    williamalake
    Participant

    Hi,

    Everytime I try to update something on the theme options, I get get referred to this page:

    http://www.mydomain.com/wp-admin/options.php

    And it says page not found.

    I can’t update anything anymore. Please contact me and I will provide admin login details.

    Regards

    William

    September 26, 2015 at 7:05 am #3659
    Themonic-Support
    Keymaster

    You do not have permission to view this content.

    September 26, 2015 at 10:42 am #3661
    williamalake
    Participant

    Hi,

    Email sent, I did already try disabling the plugins.

    Thanks

    October 5, 2015 at 3:24 pm #3701
    williamalake
    Participant

    Great help from the support team here, but this turned out to be a hosting issue.

    I asked my hosting company to reset the file and folder permissions back to the wordpress default, but that didn’t resolve the problem.

    They then whitelisted a ModSecurity rule which was blocking the options.php.

    Issue resolved.

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.