Slider occasionally shows in wrong size

This topic has 5 replies, 2 voices, and was last updated 10 years, 9 months ago by Themonic-Support.

Viewing 6 posts - 1 through 6 (of 6 total)

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January 26, 2015 at 10:42 am #3132
jahlen
Participant
Hi,
I’m using your theme on my site http://www.johanahlen.info.
Sometimes the slider becomes very high (with lots of white space). See screendump below.

– I’ve tested this on my localhost. It happens mostly in Internet Explorer, but can happen also in Chrome.
– It happens more seldom on production server than on localhost, but still it happens occasionally.
Can you please advice?
Thanks
Johan
January 26, 2015 at 11:01 am #3133
Themonic-Support
Keymaster
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February 2, 2015 at 3:25 pm #3149
jahlen
Participant
Hi,
I have regenerated the thumbnails twice (both before posting on your support and after your latest reply). Still I got the same problem again:
Especially in Internet Explorer and when in In-Private Browsing mode I get the problem.
Thanks
Johan
February 2, 2015 at 4:26 pm #3150
Themonic-Support
Keymaster
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February 3, 2015 at 7:23 pm #3152
jahlen
Participant
Hi,
I’ve recorded a video of the problem (just happened recently again).
https://www.dropbox.com/s/vj7q1v99cbyye23/wrong_slider_size.avi?dl=1
As you can see, all picture have correct sizes. I have run the thumbnail tool twice. The problem is the extra white space which happens occasionally.
Skipping the child theme didn’t help before, but I haven’t tested it for a while.
My Browser is IE 11, with all latest updates. I have also run into the problem with Chrome.
I will check your demo and see if I can get same problem there.
February 4, 2015 at 11:17 am #3156
Themonic-Support
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