Theme Issue with Business Directory Plugin

Home Forums Iconic One Pro Support Theme Issue with Business Directory Plugin

This topic contains 3 replies, has 2 voices, and was last updated by  Themonic-Support 6 months ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #4891

    adalbore
    Participant

    Dears,

    I got an issue with the V 1.9.6 of the Theme.

    I am running WP 4.7.4.

    I have installed Business Directory Plugin. When I installed the theme the Business Directory Plugin was working fine and the main page (http://embeddedsecuritynews.com/card-industry-directory/) was displayed correctly, example “Card Embossers” was nested under “Card Personalization” and “Anti-Counterfeiting Solutions” was nested under “Card Production”.
    However, after I made all necessary adjustment to the theme the main page of the Business Directory Plugin does not show anymore the nested categories.

    Any idea what might have broken this?

    Thanks,

    Antonio

    #4892

    Themonic-Support
    Keymaster

    In a quick inspection I could not find any theme style overriding plugin style.

    Please try:

    - Disable all plugins other than the directory plugin, empty browser cache and then check

    - Check with default Twenty Seventeen theme and check if this issue is present, if it is then the issue doesn’t depend upon theme.

    - Create a support thread at official plugin support https://wordpress.org/support/plugin/business-directory-plugin/

    #4925

    adalbore
    Participant

    Hi,

    I have tried to disable all plugin but issue is still there.

    I have switched to one of the default themes see here on the right hand side (http://imgur.com/a/3WVGj) and the visualization is correct.

    So to me it looks like it’s a theme problem.

    Can you kindly help to solve the issue?

    Thanks,

    #4926

    Themonic-Support
    Keymaster

    Please send login details to support@themonic.com with a link to this thread and we will check.

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.