Slider occasionally shows in wrong size

Home Forums Iconic One Pro Support Slider occasionally shows in wrong size

This topic contains 5 replies, has 2 voices, and was last updated by  Themonic-Support 2 years, 10 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #3132

    jahlen
    Participant

    Hi,

    I’m using your theme on my site http://www.johanahlen.info.

    Sometimes the slider becomes very high (with lots of white space). See screendump below.
    Problem

    - I’ve tested this on my localhost. It happens mostly in Internet Explorer, but can happen also in Chrome.
    - It happens more seldom on production server than on localhost, but still it happens occasionally.

    Can you please advice?

    Thanks
    Johan

    #3133

    Themonic-Support
    Keymaster

    Pro Members only. Login to see the content.

    #3149

    jahlen
    Participant

    Hi,

    I have regenerated the thumbnails twice (both before posting on your support and after your latest reply). Still I got the same problem again:

    slider

    Especially in Internet Explorer and when in In-Private Browsing mode I get the problem.

    Thanks
    Johan

    #3150

    Themonic-Support
    Keymaster

    Pro Members only. Login to see the content.

    #3152

    jahlen
    Participant

    Hi,

    I’ve recorded a video of the problem (just happened recently again).

    https://www.dropbox.com/s/vj7q1v99cbyye23/wrong_slider_size.avi?dl=1

    As you can see, all picture have correct sizes. I have run the thumbnail tool twice. The problem is the extra white space which happens occasionally.

    Skipping the child theme didn’t help before, but I haven’t tested it for a while.

    My Browser is IE 11, with all latest updates. I have also run into the problem with Chrome.

    I will check your demo and see if I can get same problem there.

    #3156

    Themonic-Support
    Keymaster

    Pro Members only. Login to see the content.

Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.