problem on Customize Home › Forums › Iconic One Pro Support › problem on Customize This topic contains 3 replies, has 2 voices, and was last updated by Themonic-Support 6 months, 2 weeks ago. Viewing 4 posts - 1 through 4 (of 4 total) Author Posts December 2, 2017 at 5:03 pm #5099 DoniciGabrielaParticipant I also have a problem and I can not figure out what’s going on. When I try to get into Customize, the theme still shows me that it’s loading. Maybe you can tell me what it is like they can change. Thank you. December 2, 2017 at 6:38 pm #5100 Themonic-SupportKeymaster Try disabling all plugins while you are using live customizer. If it works fine then one of the plugin is causing issue which you can find by enabling plugins one by one and check live customizer. If this doesn’t solve your issue then email to email@example.com with login details and we will check it for you. December 2, 2017 at 6:44 pm #5101 DoniciGabrielaParticipant ok I have disabled everything. now I can not make settings in the theme. when I set the settings I get everything white and can not set anything. December 3, 2017 at 5:56 am #5102 Themonic-SupportKeymaster Please email to firstname.lastname@example.org with login details and we will inspect the issue. Author Posts Viewing 4 posts - 1 through 4 (of 4 total) You must be logged in to reply to this topic.