problem on Customize

Home Forums Iconic One Pro Support problem on Customize

This topic contains 3 replies, has 2 voices, and was last updated by  Themonic-Support 1 week, 2 days ago.

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  • #5099

    DoniciGabriela
    Participant

    I also have a problem and I can not figure out what’s going on. When I try to get into Customize, the theme still shows me that it’s loading. Maybe you can tell me what it is like they can change. Thank you.

    #5100

    Themonic-Support
    Keymaster

    Try disabling all plugins while you are using live customizer. If it works fine then one of the plugin is causing issue which you can find by enabling plugins one by one and check live customizer.

    If this doesn’t solve your issue then email to support@themonic.com with login details and we will check it for you.

    #5101

    DoniciGabriela
    Participant

    ok I have disabled everything. now I can not make settings in the theme. when I set the settings I get everything white and can not set anything.

    #5102

    Themonic-Support
    Keymaster

    Please email to support@themonic.com with login details and we will inspect the issue.

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